Main Page

Student Information Desk Suite

Welcome to the Student Information Desk support site. From these pages you will be able to find all information for the configuration, usage and support of the SID (ESD) system. On the left hand navigation menu you will see various links for moving around the site, the information these contain is as follows:

Main Page
The homepage for the system. You are currently here.
SID Working Group
The latest announcements from and about the SID Working Group.
Release Information
Information on SID release versions and their functionality/fixes.
Recent Updates
Support articles that have recently been updated on the site.
Customer Support Info
What versions and browsers are currently supported?
Customer Events
Details of upcoming Customer Events.

Browse Content Categories

The following content categories are available on the site:

Administration
Case Management
Course Enquiries
Diaries & Events
Email Harvesting
FAQs
Helpdesk
My Profile
Queue Management
Technical
SID8
SID9
SID9.1
SID9.2
SID9.3
SID10
Customer Events

Please refer to the Terminology page for descriptions of regularly used abbreviations on this wiki.