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<h1 style="border:none">Enterprise Service Desk Suite</h1>
= Enterprise Service Desk Suite =
<div style="width:99%;overflow:hidden;min-width:800px"><div style="width:57%;float:left;padding:5px;">
Welcome to the Enterprise Service Desk support site. From these pages you will be able to find all information for the configuration, usage and support of the ESD system. On the left hand navigation menu you will see various links for moving around the site, the information these contain is as follows:<br><br>  


<div style="width:99%;overflow:hidden;min-width:800px">
'''Main Page'''<br> The homepage for the system. You are currently here.<br> '''ESD Working Group'''<br> The latest announcements from and about the ESD Working Group.<br> '''Release Information'''<br> Information on ESD release versions and their functionality/fixes.<br> '''Recent Updates'''<br> Support articles that have recently been updated on the site.<br> '''Support Info'''<br> How to get the extra help you require.  
 
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<div style="width:57%;float:left;padding:5px;">
<br> <dynamicarticlelist>
Welcome to the Enterprise Service Desk support site. From these pages you will be able to find all information for the configuration, usage and support of the ESD system. On the left hand navigation menu you will see various links for moving around the site, the information these contain is as follows:<br /><br />
 
'''Main Page'''<br />
The homepage for the system. You are currently here.<br />
'''ESD Working Group'''<br />
The latest announcements from and about the ESD Working Group.<br />
'''Release Information'''<br />
Information on ESD release versions and their functionality/fixes.<br />
'''Recent Updates'''<br />
Support articles that have recently been updated on the site.<br />
'''Support Info'''<br />
How to get the extra help you require.
 
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<div style="width:30%;float:right;padding:5px;margin-top:-35px">
 
 
<DynamicArticleList>
   title=Recently Update Articles
   title=Recently Update Articles
   type=update
   type=update
   count=5
   count=5
</DynamicArticleList><br />
</dynamicarticlelist><br>  


<DynamicArticleList>
<dynamicarticlelist>
   title=Most Popular Articles
   title=Most Popular Articles
   type=hot
   type=hot
   count=5
   count=5
</DynamicArticleList>
</dynamicarticlelist>  
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= Browse Content Categories =


<h1 style="border:none">Browse Content Categories</h1>
The following content categories are available on the site:  
 
The following content categories are available on the site:
 
[[:Category:Administration|Helpdesk Administration]]<br />
[[:Category:Staff|Helpdesk Usage]]<br />
[[:Category:FAQ|FAQs]]<br />
[[:Category:My Profile|My Profile]]<br />
[[:Category:My Clients|My Clients]]<br />
[[:Category:Diary|Diaries & Events]]<br />
[[:Category:Queues|Queues]]<br />
[[:Category:Email Harvesting|Email Harvesting]]<br />
[[:Category:Technical|Technical]]
 
[center][bold]Please refer to the [[Terminology]] page for descriptions of regularly used vernacular on this wiki.[/center][/bold]
 
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[[:Category:Administration|Helpdesk Administration]]<br> [[:Category:Staff|Helpdesk Usage]]<br> [[:Category:FAQ|FAQs]]<br> [[:Category:My Profile|My Profile]]<br> [[:Category:My Clients|My Clients]]<br> [[:Category:Diary|Diaries &amp; Events]]<br> [[:Category:Queues|Queues]]<br> [[:Category:Email Harvesting|Email Harvesting]]<br> [[:Category:Technical|Technical]]


<u>'''Please refer to the'''</u>'''[[Terminology|<u>Terminology</u>]]'''<u>'''page for descriptions of regularly used vernacular on this wiki.'''</u>
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Revision as of 10:19, 20 March 2012

Enterprise Service Desk Suite

Welcome to the Enterprise Service Desk support site. From these pages you will be able to find all information for the configuration, usage and support of the ESD system. On the left hand navigation menu you will see various links for moving around the site, the information these contain is as follows:

Main Page
The homepage for the system. You are currently here.
ESD Working Group
The latest announcements from and about the ESD Working Group.
Release Information
Information on ESD release versions and their functionality/fixes.
Recent Updates
Support articles that have recently been updated on the site.
Support Info
How to get the extra help you require.


<dynamicarticlelist>

 title=Recently Update Articles
 type=update
 count=5

</dynamicarticlelist>

<dynamicarticlelist>

 title=Most Popular Articles
 type=hot
 count=5

</dynamicarticlelist>


Browse Content Categories

The following content categories are available on the site:

Helpdesk Administration
Helpdesk Usage
FAQs
My Profile
My Clients
Diaries & Events
Queues
Email Harvesting
Technical

Please refer to theTerminologypage for descriptions of regularly used vernacular on this wiki.